“Having Amy's support has been invaluable to our family. Having first hand experience with her own children, I felt she completely understood the challenges that our family faced. I felt heard and understood. She supported us not only through our meetings, but also with relevant documents to help us understand what our child was going through, and how better to support him. I already had many strategies in place that were working at home, but didn't work at school. Amy told me it was because I was providing the support, but wasn't at school, so my child  was unable to support himself and was a bit lost without me there. She helped me by suggesting I give my child their own coping strategies so they could use them when away from me. And talk to them about understanding their own feelings, so they could recognise when they were getting "high". She gave me confidence in my ability to overcome any situation and to have faith in myself. I can't thank Amy enough for her support throughout what has been a very difficult time for my child at school, and he is finally settling down without many big instances, and is continuously self regulating both at home and at school.”